Shipping policy

SHIPPING POLICY

Last updated: 15 August 2026

This Shipping Policy explains how orders placed through BlissFire, operated by BlissFire LTD, are prepared, dispatched and delivered.

We currently ship exclusively within the United Kingdom.

1. SHIPPING AREA

BlissFire currently delivers orders only to addresses within the United Kingdom.

We do not currently offer international shipping.

Orders placed with a delivery address outside the United Kingdom may be cancelled and refunded.

2. FREE SHIPPING

Shipping is always free on all eligible UK orders.

There is no minimum order value required to qualify for standard free shipping unless otherwise stated at checkout or on a specific product page.

3. ORDER PROCESSING TIME

Once an in-stock product is available and your order is ready to be fulfilled, we normally require approximately 1–2 business days to prepare, pack and dispatch your order.

Business days are Monday to Friday, excluding UK public holidays.

During particularly busy periods, major product releases or circumstances outside our reasonable control, processing may occasionally take longer.

4. DELIVERY TIME

After your order has been dispatched, delivery normally takes approximately 3 business days.

Please note that delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays or other circumstances outside our reasonable control.

5. PRE-ORDERS

Products marked as Pre-Order are products purchased before their official release date or before stock becomes available for dispatch.

Pre-order products will be shipped as soon as the product is officially released and stock becomes available to us.

Once the pre-order stock is available, we normally require 1–2 business days to prepare and dispatch the parcel.

After dispatch, delivery normally takes approximately 3 business days.

Release dates shown on our website are based on information provided by manufacturers, distributors or suppliers and may occasionally change.

If an official release date is delayed, the dispatch date of the corresponding pre-order will also be delayed accordingly.

6. ORDERS CONTAINING PRE-ORDER ITEMS

If your order contains one or more pre-order products, the order may be held until the relevant pre-order products become available.

Where possible or where otherwise stated on the website, we may choose to dispatch items separately.

Any applicable fulfilment information shown on the product page or at checkout will form part of your order conditions.

7. TRACKING INFORMATION

Once your parcel has been dispatched, we will provide you with a tracking number where tracking is available.

Tracking information will normally be sent to the email address provided when the order was placed.

Please allow some time after receiving your tracking number for the courier’s system to update.

8. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please review your delivery details carefully before completing checkout.

If you notice an error in your address, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered the packing or dispatch process.

9. DELIVERY DELAYS

Although we aim to dispatch and deliver all orders within the estimated timeframes, occasional delays may occur.

Possible causes include:

  • courier network delays;
  • weather conditions;
  • public holidays;
  • transport disruption;
  • high-volume product releases;
  • supplier or distributor delays;
  • incorrect or incomplete delivery information; or
  • circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us so that we can investigate the shipment.

10. LOST OR DAMAGED PARCELS

If your parcel arrives damaged, or if the tracking information suggests that the parcel may have been lost, please contact us as soon as possible.

Where appropriate, we will investigate the matter with the delivery carrier.

Your statutory consumer rights remain unaffected.

11. PRE-ORDER RELEASE DATE CHANGES

Release dates for trading cards, collectibles and other pre-order products may be changed by the manufacturer, publisher, distributor or supplier.

Such changes are outside our direct control.

Where a release date changes, we will aim to dispatch the product as soon as stock becomes available to us.

The preparation period of approximately 1–2 business days will normally begin once we physically receive or are able to fulfil the released stock.

12. CONTACT US

For questions regarding shipping, delivery or tracking, please contact:

BlissFire
Trading name of BlissFire LTD

Email:
blissblackfire@gmail.com

Telephone:
+44 7503 358272

Business / Operating Address:
Unit 9F
Whitesbridge Farm Industrial Estate
Southend Road
Crays Hill
Billericay
CM11 2UL
United Kingdom

Company Registration Number:
17043630

Shipping Area:
United Kingdom only

Standard Shipping Cost:
Free